At Honk for Health, we are committed to providing high-quality health and wellbeing resources designed specifically for drivers. We want you to feel confident in your purchase, so we have outlined our refund policy below.

1. Digital Product Policy

All of our courses and challenges, including the Ultimate Driver Health Course and 7-Day Challenges, are delivered as digital products. Once purchased, you receive instant access to the content, including audio, videos, and supporting materials.

Due to the digital nature of these products, we generally do not offer refunds once access has been granted. However, we do understand that circumstances may arise, so please read below for exceptional cases.

2. Refund Eligibility

While we do not typically provide refunds, we will consider refund requests under the following circumstances:

• Accidental duplicate purchase – If you have accidentally purchased the same product twice, please contact us within 48 hours of purchase, and we will issue a refund for the duplicate transaction.
• Technical issues – If you are experiencing difficulties accessing the content and we are unable to resolve the issue within a reasonable timeframe, we may offer a refund or exchange.
• Dissatisfaction – If you have completed less than 10% of the course and believe the content does not meet your expectations, you may request a refund within 7 days of purchase. Refund requests will be reviewed on a case-by-case basis.

3. How to Request a Refund

If you believe you qualify for a refund under the above conditions, please contact us at [Insert Email Address] with the following details:
✔ Your full name
✔ Order number
✔ The reason for your refund request
✔ Any relevant supporting information

We aim to respond to all refund requests within 5 working days.

4. Course Transfers & Exchanges

If you realise that you have purchased the wrong course or would prefer to swap for a different 7-Day Challenge, we may offer a one-time exchange within 7 days of purchase, provided you have accessed less than 10% of the content.

5. Subscription or Membership Payments

If you sign up for a subscription-based service (if applicable in the future), refunds will not be issued for payments already made, but you can cancel future payments at any time.

6. UK Consumer Rights

This policy does not affect your statutory rights under UK consumer law. If you believe your rights have been infringed, you may be entitled to a refund under the Consumer Rights Act 2015.

7. Contact Us

If you have any questions about our refund policy, please contact us at:
📧 [email protected]

Last updated: 1 March 2025